Shipping Policy by Region
Processing Time
All orders are processed and dispatched within 2–3 business days (excluding weekends and public holidays).
Please note: Processing time refers to the time required to prepare your order and is not included in the delivery timeframe.
Shipping Regions and Rates
Shipping times and rates vary by region. Below is an outline of our flat-rate shipping costs. Rates are based on parcel weight (under or over 250g), and the final amount will be calculated at checkout.
| Region | Estimated Delivery Time | DUTIES & TAXES | Free Standard Shipping | Flat Rate Standard Shipping Below 250g | Flat Rate Standard Shipping Above 250g |
|---|---|---|---|---|---|
| New Zealand | 4–11 business days | NOT INCLUDED | orders over NZD$200 | NZD$11 | NZD$16 |
| United States | 8–14 business days | NOT INCLUDED | orders over US$140 | US$12 | US$16 |
| Canada | 11–18 business days | NOT INCLUDED | orders over CAD$180 | CAD$17 | CAD$21 |
| United Kingdom | 5–11 business days | NOT INCLUDED | orders over £120 | £9 | £11.50 |
| Europe ( More info below ) | 10–20 business days | NOT INCLUDED | orders over €120 | €12 | €15 |
| Asia ( More info below ) | 10–20 business days | NOT INCLUDED | orders over US$140 | US$10 | US$14 |
| South America ( More info below ) | 14–30 business days | NOT INCLUDED | orders over US$150 | US$18 | US$24 |
| North America ( More info below ) | 14–30 business days | NOT INCLUDED | orders over US$150 | US$18 | US$24 |
| Africa ( More info below ) | 14–30 business days | NOT INCLUDED | orders over US$150 | US$18 | US$24 |
Note: Delivery timeframes are estimates only and may be affected by courier delays, customs processing, or other unforeseen circumstances.
Tracking: All orders include a tracking number, which will be emailed once your parcel is shipped.
Lost Package: If your package is delayed or lost, please contact us at support@micicca.com and we’ll be happy to assist.
Duties & Taxes for International Orders
Customs duties, taxes, or import fees are not included in your product price or shipping cost. These charges are determined by your country’s customs authority and are the responsibility of the recipient.
We cannot estimate or pre-pay these fees. If a shipment is refused due to unpaid duties or taxes, a refund may not be issued.
Please check with your local customs office before placing an international order.
Shipping Restrictions
We are currently unable to ship to certain regions due to postal restrictions. Contact us for details if your location is not listed above.
Shipping Regions and Country Guide
Europe
Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland
Asia
Bangladesh, Bhutan, Brunei, Cambodia, China, Cyprus, Georgia, Hong Kong SAR, India, Indonesia, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao SAR, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Palestinian Territories, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Timor-Leste, Türkiye, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam
South America
Chile, Colombia, Ecuador, Falkland Islands, Guyana, Paraguay, Peru, South Georgia & South Sandwich Islands, Suriname, Uruguay, Venezuela
North America (Other)
Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Caribbean Netherlands, Cayman Islands, Costa Rica, Curaçao, Dominican Republic, El Salvador, Greenland, Grenada, Guatemala, Jamaica, Mexico, Montserrat, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands
Africa
Benin, Botswana, British Indian Ocean Territory, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Southern Territories, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Cameroon, Rwanda, St. Helena, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe
