International Shipping
Shipping & Delivery
Processing Time
All orders are processed and dispatched within 1–3 business days (excluding weekends and public holidays).
Please note that processing time is separate from shipping time.
Shipping Rates & Delivery Times
| Region | Estimated Delivery | Shipping Cost | Free Shipping |
|---|---|---|---|
| Australia | 2–8 business days | From AU$5 (varies by weight) | Free over AU$100 |
| New Zealand | 4–11 business days | From NZ$11 (varies by weight) | Free over NZ$200 |
| United States | 8–18 business days | From US$17 (varies by weight) | Free over US$150 |
| Canada | 11–18 business days | From CA$20 (varies by weight) | Free over CA$180 |
| United Kingdom | 5–11 business days | From £10 (varies by weight) | Free over £120 |
| Europe | 10–25 business days | From €12.95 (varies by weight) | From €12.95 (varies by weight) |
| Germany, Sweden & Denmark | 10–25 business days | From €12.95 (varies by weight) | From €12.95 (varies by weight) |
| Asia & Pacific | 10–20 business days | From AU$19 (varies by weight) | Free over AU$200 (local currency at checkout) |
| Rest of World | 14–30 business days | From AU$25 (varies by weight) | Free over AU$250 (Displayed in your currency at checkout where available.) |
Prices and free shipping thresholds are shown in your local currency at checkout.
Shipping Costs & Delivery
Shipping costs are calculated at checkout based on your destination and order weight.
Delivery timeframes are estimates and may be affected by courier delays, customs processing, weather conditions, or other unforeseen circumstances.
All orders include tracking. Tracking details will be emailed once your order has shipped.
Duties & Taxes
United States
All US orders are shipped Delivered Duty Paid (DDP).
Applicable import duties and taxes are calculated and collected separately at checkout. This means you won't be asked to pay additional import duties or taxes upon delivery.
Delivery Time: 8–18 business days, including standard customs clearance. Occasional customs delays may occur.
Canada
All import duties and taxes are calculated and collected at checkout. Orders are shipped Delivered Duty Paid (DDP), so there are no additional import duties or taxes to pay upon delivery.
Germany, Sweden & Denmark
All orders to Germany, Sweden, and Denmark are shipped Delivered Duty Paid (DDP).
Applicable import duties and taxes are calculated and collected separately at checkout. This means you won't be asked to pay additional import duties or taxes upon delivery.
United Kingdom & Europe
Orders shipped to the United Kingdom and Europe may be subject to import VAT, customs duties, and handling fees upon arrival. These charges are determined by local customs authorities and are not included in our prices or shipping costs.
Other Countries
Depending on your destination, import taxes, customs duties, or handling fees may apply upon arrival. These charges are not included in our prices or shipping costs.
Important Information
Import duties, taxes, and customs handling fees vary by destination and are determined by the relevant authorities.
Customers are responsible for any import charges unless otherwise stated.
Please provide a valid phone number and email address at checkout, as customs authorities or couriers may require these details for delivery and customs clearance.
Returns & Failed Deliveries
If a parcel is returned due to an incorrect address, refused delivery, unpaid duties or taxes, failed customs clearance, or unsuccessful delivery attempts, applicable return shipping and handling costs may be deducted from the refund once the parcel is returned to us.
Shipping Restrictions
Due to postal or courier restrictions, we may be unable to ship to certain regions.
If your country is unavailable at checkout, please contact us at support@micicca.com for assistance.