Shipping
Shipping & Delivery
Processing Time
All orders are processed and dispatched within 1–3 business days (excluding weekends and public holidays).
Please note that processing time is separate from shipping time.
Shipping Rates & Delivery Times
| Region | Estimated Delivery | Shipping Cost | Free Shipping |
|---|---|---|---|
| Australia | 2–8 days | From AU$5 (varies by weight) | Free over AU$100 |
| New Zealand | 4–11 days | From NZ$11 (varies by weight) | Free over NZ$200 |
| United States | 8–18 days | From US$15 (varies by weight) | Free over US$180 |
| Canada | 11–18 days | From CA$20 (varies by weight) | Free over CA$180 |
| United Kingdom | 5–11 days | From £10 (varies by weight) | Free over £120 |
| Europe | 10–25 days | From €12 (varies by weight) | Free over €120 |
| Asia & Pacific | 10–20 business days | From AU$19 (varies by weight) | Free over AU$200 (local currency at checkout) |
| Rest of World | 14–30 days | From AU$25 (varies by weight) | Free over AU$250 (Displayed in your currency at checkout where available.) |
* Prices and free shipping thresholds are shown in your local currency at checkout.
Shipping Costs & Delivery
Shipping costs are calculated automatically at checkout based on destination and order weight.
Delivery timeframes are estimates only and may be affected by courier delays, customs processing, weather events, or other unforeseen circumstances.
All orders include tracking. Tracking details will be emailed once your order has shipped.
Duties & Taxes
We ship worldwide and always try to keep things simple.
Orders shipped to the United States are sent with duties and import taxes fully prepaid at checkout to ensure seamless customs clearance. No additional customs duties, import taxes, or delivery fees will be payable upon delivery.
United Kingdom & Europe
Orders shipped to the United Kingdom and Europe may have import VAT, customs charges, or handling fees that need to be paid when your parcel arrives. These charges are set by your local customs authority and are not included in our prices or shipping costs.
Other Countries
Depending on your country, import taxes, customs charges, or handling fees may apply when your parcel arrives. These charges are not included in our prices or shipping costs.
Important Information
Customs duties, import taxes, and handling fees are determined by local customs authorities and are outside of our control.
Customers are responsible for any import charges required by their country unless otherwise stated.
To help avoid customs delays, please provide a valid phone number and email address at checkout, as customs authorities or couriers may require this information for delivery or import processing.
Returns & Failed Deliveries
If a parcel is returned due to an incorrect address, refused delivery, unpaid duties/taxes, failed customs clearance, or unsuccessful delivery attempts, return shipping and handling fees may be deducted from the refund once the parcel is returned to us.
Shipping Restrictions
Due to postal or courier restrictions, we may be unable to ship to certain regions.
If your country does not appear at checkout, please contact us at support@micicca.com for assistance.